A: If you use a credit card to pay for the service, and have forgotten your password, it is routine to use your credit card number to validate your identity.

To help secure your online activities:

  • Use strong passwords, with 15 or more characters.
  • Use unique passwords, a different password for every site and service.
  • Use a password manager to create strong passwords and to store your passwords. I’m fond of Bitwarden.
  • Whenever possible, enable two-factor authentication, sometimes called multi-factor authentication. One of the reasons I recommend Bitwarden is that it can act as your 2FA utility.